To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. For devices without a screen: press the Action button to see if your Echo device responds.
The light indicator is red when your device is muted. Make sure you have an active internet connection. There's a reason why we saved the ‘ reset the Echo‘ solution' for the end because following the steps below will erase your saved data on the relevant device. Make sure you're using the power adapter that was included with your device. Once the time's up, reconnect the device plug and wait for your Echo to power up and be ready to use. To reboot your Echo, unplug it and let it rest for about 30 to 60 seconds.
If restarting or reinstalling the Alexa app brings no results, power cycle your Echo device.Īs we said earlier, rebooting isn't a fix-all, but it does allow the software to clear bugs and caches and helps cool down the hardware. Rebooting the router won't always result in cleaner bandwidth, but it can help the router cool down, give the software a breather, and boost your internet speed for a little while. In that case, try restarting your Wi-Fi router. It's likely Alexa is slow to respond not because of an Echo problem but because your internet's acting sluggish. It's also a good idea to keep checking for unknown devices connected to your network with your consent, or devices you once connected and forgot to disconnect.
Crowded Wi-FiĮver heard the saying – too many cooks spoil the broth? Well, too many devices can slow your Wi-Fi router – thereby affecting the performance of your Amazon Alexa.ĭisconnect any device not in use to free up some space and improve Wi-Fi performance. That's why it's important to place the Echo device away from appliances and preferably at a higher surface (such as top-shelf) where it'll be free of all other types of interruptions too.
Try placing the device a little closer to your router.Įven when the Echo device is within the router's coverage, there can be interference with the internet connection thanks to appliances like microwaves, baby monitors, etc. If your device is too far away from the router (aka out of range), this can affect Alexa's speed. Press ‘OK' to confirm uninstalling, and that's it.Īs convenient as Wi-Fi-enabled devices are, they're also vulnerable to interferences and range issues.įor example, if your Alexa is slower than usual, it's likely there's an internet connectivity issue at hand.Locate and press the Alexa app on your screen until a prompt appears.